Customer Service Representative

1 month ago

Hanley, United Kingdom Brook Street Full time
Customer Advisor Role

We are seeking a Customer Advisor to join our team at a leading public sector client in Hanley, Stoke on Trent. This is a temporary role for 6 months, Monday to Friday, requiring support for the service line between 10.00am to 6.00pm, 37.00 hours a week.

Key Responsibilities:
  • Provide an accessible and inclusive service to service users, providing clear signposting and guidance, and resolving their queries.
  • Process and update high volume case details accurately and efficiently.
  • Deal with the short-term needs of service users, providing information to resolve their queries.
Requirements:
  • A sound competency/experience of using computer-based software.
  • A resilient and confident nature, with the ability to explain the process to customers.
  • Strong customer service skills, with the ability to work in a contact centre environment.
What We Offer:
  • An 8 week on-site induction through our training academy, providing full training and support for the role.
  • A competitive hourly rate of £11.88.

Please note that a clear DBS and three years referencing will be required for this role. If you believe you have the experience and skill set for this role, please apply directly.

  • Spanish Customer Service Representative

    4 days ago

    Hanley, United Kingdom BET365 Full time

    Job Title: Spanish Customer Service RepresentativeJob Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Spanish Customer Service Representative. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers who speak Spanish, ensuring that their needs...

  • Customer Service Representative

    1 month ago

    Hanley Child, Worcestershire, United Kingdom EE Full time

    Unlock Your Potential in a Customer-Focused RoleLocation: Stoke-on-TrentHourly Rate: £12.96Part-time OpportunityAre you a problem-solver with a passion for technology? Do you enjoy helping others and building relationships? We're looking for a skilled Customer Service Representative to join our Home Connections Team in Stoke.As a key member of our team,...

  • Customer Service Representative

    1 month ago

    Hanley Child, Worcestershire, United Kingdom EE Full time

    Unlock Your Potential in a Customer-Focused RoleLocation: Stoke-on-TrentHourly Rate: £12.96Part-time OpportunityAre you a problem-solver with a passion for technology? Do you enjoy helping others and building relationships? We're looking for a skilled Customer Service Representative to join our Home Connections Team in Stoke.As a key member of our team,...

  • Customer Service Representative

    4 weeks ago

    Hanley, United Kingdom EE Full time

    Service GuideStoke-on-TrentSalary: £12.96 per hourPart timeWe're looking for someone who enjoys solving problems and has a passion for helping others. If you're a natural problem-solver and enjoy working with technology, this could be the perfect role for you.As a Customer Service Advisor with EE, you'll be working with customers to guide them through the...

  • Customer Service Representative

    4 weeks ago

    Hanley, United Kingdom EE Full time

    Service GuideStoke-on-TrentSalary: £12.96 per hourPart timeWe're looking for someone who enjoys solving problems and has a passion for helping others. If you're a natural problem-solver and enjoy working with technology, this could be the perfect role for you.As a Customer Service Advisor with EE, you'll be working with customers to guide them through the...

  • Customer Service Representative

    3 weeks ago

    Hanley, United Kingdom EE Full time

    Service GuideStoke-on-TrentSalary: £12.96 per hourPart timeWe're looking for someone who enjoys solving problems and has a passion for helping others. If you're a natural problem-solver and enjoy working with technology, this could be the perfect role for you.As a Customer Service Advisor with EE, you'll be working with customers to guide them through the...

  • Customer Service Representative

    3 weeks ago

    Hanley, United Kingdom EE Full time

    Service GuideStoke-on-TrentSalary: £12.96 per hourPart timeWe're looking for someone who enjoys solving problems and has a passion for helping others. If you're a natural problem-solver and enjoy working with technology, this could be the perfect role for you.As a Customer Service Advisor with EE, you'll be working with customers to guide them through the...

  • Customer Service Representative

    2 months ago

    Hanley, United Kingdom Adecco Full time

    Job DescriptionJob Title: Switchboard OperatorJob Type: Temporary OngoingHours: Full-time working hoursShifts: 5 over 7 days, including some weekendsShift Times: 6AM-2PM, 8:30AM-4:30PM, 9AM-5PM, 10AM-6PM, 1:30PM-9:30PM, 2PM-10PMHourly Rate: £11.44PH - £20.94PHKey Responsibilities:Answer incoming external and internal calls promptly and professionally,...

  • Customer Service Representative

    2 months ago

    Hanley, United Kingdom Adecco Full time

    Job DescriptionJob Title: Switchboard OperatorJob Type: Temporary OngoingHours: Full-time working hoursShifts: 5 over 7 days, including some weekendsShift Times: 6AM-2PM, 8:30AM-4:30PM, 9AM-5PM, 10AM-6PM, 1:30PM-9:30PM, 2PM-10PMHourly Rate: £11.44PH - £20.94PHKey Responsibilities:Answer incoming external and internal calls promptly and professionally,...

  • Spanish Customer Service Representative

    4 weeks ago

    Hanley Child, Worcestershire, United Kingdom BET365 Full time

    Job Title: Spanish Customer Service, Responsible GamblingJob Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Spanish Customer Service Representative, Responsible Gambling. As a key member of our support team, you will play a vital role in providing exceptional customer service to our Spanish-speaking customers,...

  • Spanish Customer Service Representative

    4 weeks ago

    Hanley Child, Worcestershire, United Kingdom BET365 Full time

    Job Title: Spanish Customer Service, Responsible GamblingJob Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Spanish Customer Service Representative, Responsible Gambling. As a key member of our support team, you will play a vital role in providing exceptional customer service to our Spanish-speaking customers,...

  • Spanish Customer Service Representative

    3 weeks ago

    Hanley Child, Worcestershire, United Kingdom BET365 Full time

    Job Title: Spanish Customer Service, Responsible GamblingJob Summary:We are seeking a highly motivated and customer-focused individual to join our European Responsible Gambling Support team as a Spanish Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional support to our customers in Spanish, ensuring...

  • Spanish Customer Service Representative

    3 weeks ago

    Hanley Child, Worcestershire, United Kingdom BET365 Full time

    Job Title: Spanish Customer Service, Responsible GamblingJob Summary:We are seeking a highly motivated and customer-focused individual to join our European Responsible Gambling Support team as a Spanish Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional support to our customers in Spanish, ensuring...

  • Customer Service Representative

    3 weeks ago

    Hanley Child, Worcestershire, United Kingdom BET365 Full time

    Brazilian Portuguese Customer Service RoleWe are seeking a highly motivated and ambitious individual to join our team as a Customer Service Advisor. As a key member of our customer support team, you will play a vital role in providing exceptional service to our customers.Key Responsibilities:Communicate efficiently with customers in Brazilian Portuguese,...

  • Customer Service Representative

    3 weeks ago

    Hanley Child, Worcestershire, United Kingdom BET365 Full time

    Brazilian Portuguese Customer Service RoleWe are seeking a highly motivated and ambitious individual to join our team as a Customer Service Advisor. As a key member of our customer support team, you will play a vital role in providing exceptional service to our customers.Key Responsibilities:Communicate efficiently with customers in Brazilian Portuguese,...

  • Customer Service Representative

    4 weeks ago

    Hanley Child, Worcestershire, United Kingdom EE Full time

    Service GuideStoke-on-TrentSalary: £12.96 per hourPart timeWe're looking for someone who enjoys solving problems and has a passion for helping others. If you're a natural problem-solver and enjoy working with technology, this could be the perfect role for you.As a Customer Service Advisor with EE, you'll be working with customers to guide them through the...

  • Customer Service Representative

    4 weeks ago

    Hanley Child, Worcestershire, United Kingdom EE Full time

    Service GuideStoke-on-TrentSalary: £12.96 per hourPart timeWe're looking for someone who enjoys solving problems and has a passion for helping others. If you're a natural problem-solver and enjoy working with technology, this could be the perfect role for you.As a Customer Service Advisor with EE, you'll be working with customers to guide them through the...

  • Customer Advisor

    5 months ago

    Hanley, United Kingdom B&Q Full time

    **About the role** **Customer Advisor** **Part time - 15 hours per week** **3 Month Fixed Term Contract** **Shifts available Weekends 6.00am - 8.00pm** **UK Notional hourly rate £12.21 per hour** **B&Q Etruria** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and...

  • Customer Advisor

    5 months ago

    Hanley, United Kingdom B&Q Full time

    **About the role** **Customer Advisor** **Part time - 14 hours per week** **3 Month Fixed Term Contract** **Weekends** **£10.60 per hour** **B&Q Etruria** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us...

  • Customer Advisor

    5 months ago

    Hanley, United Kingdom B&Q Full time

    **About the role** **Customer Advisor - Hardware/ Building** **Part time - 13.5 hours per week** **3 Month Fixed Term Contract** **Shifts available Saturday - Sunday, 7.00am - 10.00pm** **UK Notional hourly rate £12.21 per hour** **B&Q Etruria** We believe anyone can improve their home to make life better. Every day, we give our millions of customers...