Senior Retail Manager

4 days ago

Llandudno, Conwy, United Kingdom TUI Full time

About the Role

As a Senior Retail Manager at TUI, you will lead by example and embody the company's values, inspiring your team to excel in a fast-paced environment. You will be responsible for developing and supporting a large team, driving sales and customer satisfaction, and leveraging customer feedback to improve processes and innovate.

About You

  • You will have a proven track record of leading high-performing teams and delivering excellent customer service.
  • You will be a confident and fun motivator, with a drive to exceed targets and overcome challenges.
  • You will be highly skilled in coaching, developing, and performance managing a large team to achieve their best.
  • You will possess a fair and inclusive management style, recognizing the value of your team members.
  • You will be organized, taking pride in your work and responsible for managing every aspect of your store.
  • You will be flexible, working variable shift patterns, including evenings and weekends, to meet customer demand.

About Our Offer

  • You will enjoy fantastic holiday benefits, including discounts, special offers, and the ability to purchase additional 'TUI time off.'
  • You will receive a competitive salary, commission scheme, and discretionary bonus.
  • You will have access to private medical insurance, single cover with option to add dependants.
  • You will benefit from health and wellbeing support in five key areas – Financial, Health, Social, Community, and Career.
  • You will work in an inclusive environment with a Culture of Care.
  • You will be part of a Disability Confident Committed Company.
  • You will receive investment in your development, starting with an interactive web-based workbook and store induction.
  • You will have access to a pension scheme and life assurance.

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