Total Loss Claims Specialist
4 weeks ago
We are seeking a skilled and customer-focused individual to join our team as a Total Loss Claims Advisor. As a key member of our team, you will play a vital role in providing exceptional service to our customers, ensuring their needs are met and exceeded.
Responsibilities- Collaborate with customers to identify tailored solutions, aligning with our values and principles, during the vehicle valuation process following the total loss of their vehicle.
- Exercise discernment and employ multiple tools to determine the fair and consistent value of the vehicle to enable customer satisfaction.
- Foster relationships with both external suppliers and internal stakeholders, contributing to a collaborative and customer-centric environment.
- Promote customer satisfaction through attentive and compassionate service.
- Work collaboratively with our team to achieve exceptional customer outcomes.
- Exceptional interpersonal and customer service skills.
- Proficiency in negotiation, questioning, and decision-making.
- Strong planning and analytical capabilities.
- Effective communication and confidence in managing challenging situations.
- Active listening and adaptability.
- Organisational and case management.
- Numeracy and literacy skills.
- Group income protection with access to 24/7 GP and medical advice.
- Competitive employer-matched pension contributions.
- Discounts on Aviva products and services.
- Variety of savings and benefits schemes.
- Discounts and schemes for electric vehicle purchases.
- Main manufacturer approvals including Jaguar, Land Rover, Mercedes Benz, BMW, Mini, and Volkswagen.
- Award-winning services in customer service, apprenticeships, and IT systems.
- Collaboration with Thatcham for top-tier products and training.
- Flexible locations, hours, and working patterns.
- Inclusive recruitment practices for disabled applicants.
- Commitment to diversity and inclusivity.
We are an inclusive employer, committed to diversity and inclusivity. We believe that everyone deserves an equal opportunity to succeed, regardless of their background or experiences. If you are passionate about delivering exceptional customer service and are looking for a challenging and rewarding role, we encourage you to apply.
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Claims Resolution Specialist
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Loss Adjuster
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Loss Adjuster
1 month ago
Liverpool, Liverpool, United Kingdom Exchange Street Claims ltd Full timeOur client, Exchange Street Claims ltd, is seeking a skilled Loss Adjuster to manage a portfolio of predominantly domestic losses in the Liverpool area. The successful candidate will report directly to the Unit Manager and be responsible for handling a range of claims with varying levels of complexity.Key Responsibilities:Conduct thorough investigations into...
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Claims Handler
4 weeks ago
Liverpool, Liverpool, United Kingdom Acorn Insurance and Financial Services Limited Full timeJob Title: Total Loss Claims HandlerWe are seeking a highly motivated and organized Total Loss Claims Handler to join our team at Acorn Insurance and Financial Services Limited. As a Total Loss Claims Handler, you will be responsible for managing a portfolio of policyholder total loss claims through to settlement.Key Responsibilities:Proactively manage a...
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Claims Handler
4 weeks ago
Liverpool, Liverpool, United Kingdom Acorn Insurance and Financial Services Limited Full timeJob Title: Total Loss Claims HandlerWe are seeking a highly motivated and organized Total Loss Claims Handler to join our team at Acorn Insurance and Financial Services Limited. As a Total Loss Claims Handler, you will be responsible for managing a portfolio of policyholder total loss claims through to settlement.Key Responsibilities:Proactively manage a...
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Insurance Claims Specialist
3 weeks ago
Liverpool, Liverpool, United Kingdom Acorn Insurance and Financial Services Limited Full timeJob DescriptionWe are seeking a skilled and empathetic Insurance Claims Specialist to join our Total Loss Department. As a key member of our team, you will be responsible for providing exceptional customer service to our policyholders, ensuring that each incident is handled with professionalism and efficiency.Key Responsibilities:Proactively manage a...
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Loss Adjuster
3 weeks ago
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Senior Loss Claims Solicitor
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Claims Specialist
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Senior Loss Claims Solicitor
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Senior Loss Claims Solicitor
4 weeks ago
Liverpool, Liverpool, United Kingdom Douglas Scott Legal Recruitment Full timeDouglas Scott Legal Recruitment is seeking an experienced Assistant Lawyer to join their Liverpool office. As an EL/PL Assistant Lawyer, you will work closely with a highly experienced Partner, handling a mix of complex EL/PL, RTA large loss, and catastrophic loss cases. Your key responsibilities will include:Key ResponsibilitiesManaging a caseload of...
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Technical Claims Consultant
4 weeks ago
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Senior Large Loss Technical Claims Specialist
2 weeks ago
Liverpool, Liverpool, United Kingdom Spotlightjobs Full timeJob Summary:Spotlightjobs is seeking a skilled Senior Large Loss Technical Claims Specialist to join our team. This exciting opportunity offers a hybrid or remote work arrangement and a competitive salary of £42,231, with a 10% bonus potential per annum.Key Responsibilities:• Proactively manage a caseload of technically complex claims up to a value of...
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Senior Large Loss Technical Claims Handler
4 weeks ago
Liverpool, Liverpool, United Kingdom Spotlightjobs Full timeExciting Opportunity for a Senior Claims ProfessionalLocation:Hybrid or RemoteSalary:£42,231 - £52,231 + 10% bonus potential per annum, paid quarterlyAbout the Role:We are seeking a highly skilled and experienced Senior Claims Professional to join our team at Spotlightjobs. As a Senior Large Loss Technical Claims Handler, you will be responsible for...
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Senior Large Loss Technical Claims Handler
4 weeks ago
Liverpool, Liverpool, United Kingdom Spotlightjobs Full timeExciting Opportunity for a Senior Claims ProfessionalLocation:Hybrid or RemoteSalary:£42,231 - £52,231 + 10% bonus potential per annum, paid quarterlyAbout the Role:We are seeking a highly skilled and experienced Senior Claims Professional to join our team at Spotlightjobs. As a Senior Large Loss Technical Claims Handler, you will be responsible for...
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Technical Claims Specialist
1 month ago
Liverpool, Liverpool, United Kingdom Direct Line Group Full timeAbout the RoleWe are seeking a highly skilled Technical Claims Consultant to join our team at Direct Line Group. As a key member of our Motability Large & Complex Loss team, you will be responsible for leading high-value claims to resolution and shaping excellence in claims handling.Key ResponsibilitiesManage a portfolio of catastrophic injury and complex...
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Technical Claims Specialist
1 month ago
Liverpool, Liverpool, United Kingdom Direct Line Group Full timeAbout the RoleWe are seeking a highly skilled Technical Claims Consultant to join our team at Direct Line Group. As a key member of our Motability Large & Complex Loss team, you will be responsible for leading high-value claims to resolution and shaping excellence in claims handling.Key ResponsibilitiesManage a portfolio of catastrophic injury and complex...
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Technical Claims Specialist
1 month ago
Liverpool, Liverpool, United Kingdom Direct Line Group Full timeAbout the RoleWe are seeking a highly skilled Technical Claims Consultant to join our team at Direct Line Group. As a key member of our Motability Large & Complex Loss team, you will be responsible for leading high-value claims to resolution and shaping excellence in claims handling.Key ResponsibilitiesManage a portfolio of catastrophic injury and complex...
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Technical Claims Specialist
1 month ago
Liverpool, Liverpool, United Kingdom Direct Line Group Full timeAbout the RoleWe are seeking a highly skilled Technical Claims Consultant to join our team at Direct Line Group. As a key member of our Motability Large & Complex Loss team, you will be responsible for leading high-value claims to resolution and shaping excellence in claims handling.Key ResponsibilitiesManage a portfolio of catastrophic injury and complex...
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Senior Large Loss Technical Claims Handler
3 weeks ago
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