Counters Manager Specialist
18 hours ago
The Boots Company PLC is a leading healthcare retailer with a rich history of innovation and commitment to customer satisfaction. We are currently seeking a skilled and experienced Beauty Counter Manager to join our team in a dynamic retail environment.
About the Role:
- Sales Growth: Drive sales growth in the store by providing exceptional customer service and promoting No7 products.
- Team Leadership: Inspire and motivate your team to achieve and exceed their sales targets through coaching and sharing constructive feedback.
- Customer Engagement: Build great relationships with customers and colleagues, and provide personalized consultations using the latest skincare, makeup, and beauty products.
- Business Planning: Deliver your sales targets by creating business plans and driving in-store promotions and No7 offers.
- Development Opportunities: Complete our award-winning 12-month Skin School development program and expand your skincare knowledge and service expertise.
Requirements:
- A passion for makeup, skincare, and the No7 brand.
- Experience leading and motivating a team in a way that inspires performance, nurtures team development, celebrates success, and ensures your team always feels supported and listened to.
- Outstanding customer service – experience working with customers and the ability to ensure each customer is welcomed and treated with empathy and understanding.
- The ability to work with business plans, achieve sales targets, and review individual and team performance.
Benefits:
- Competitive salary: £35,000 - £45,000 per annum, depending on experience.
- Generous employee discount on our own brands and partner businesses.
- Holiday entitlement that increases with length of service.
- Discretionary annual bonus scheme.
- Your own quarterly allocation of No 7 products for you to try out at home and further share your insights with your customers.
- Become a certified skin expert with our CIBTAC certification.
- You will be trained to become a No7 Macmillan Beauty Advisor. This means you can support patients experiencing the visible effects of cancer treatment.
- Retirement Savings Plan.
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