Counters Manager Specialist

18 hours ago


London, Greater London, United Kingdom No7 Beauty Company Full time
Job Overview:

The Boots Company PLC is a leading healthcare retailer with a rich history of innovation and commitment to customer satisfaction. We are currently seeking a skilled and experienced Beauty Counter Manager to join our team in a dynamic retail environment.

About the Role:

  1. Sales Growth: Drive sales growth in the store by providing exceptional customer service and promoting No7 products.
  2. Team Leadership: Inspire and motivate your team to achieve and exceed their sales targets through coaching and sharing constructive feedback.
  3. Customer Engagement: Build great relationships with customers and colleagues, and provide personalized consultations using the latest skincare, makeup, and beauty products.
  4. Business Planning: Deliver your sales targets by creating business plans and driving in-store promotions and No7 offers.
  5. Development Opportunities: Complete our award-winning 12-month Skin School development program and expand your skincare knowledge and service expertise.

Requirements:

  • A passion for makeup, skincare, and the No7 brand.
  • Experience leading and motivating a team in a way that inspires performance, nurtures team development, celebrates success, and ensures your team always feels supported and listened to.
  • Outstanding customer service – experience working with customers and the ability to ensure each customer is welcomed and treated with empathy and understanding.
  • The ability to work with business plans, achieve sales targets, and review individual and team performance.

Benefits:

  • Competitive salary: £35,000 - £45,000 per annum, depending on experience.
  • Generous employee discount on our own brands and partner businesses.
  • Holiday entitlement that increases with length of service.
  • Discretionary annual bonus scheme.
  • Your own quarterly allocation of No 7 products for you to try out at home and further share your insights with your customers.
  • Become a certified skin expert with our CIBTAC certification.
  • You will be trained to become a No7 Macmillan Beauty Advisor. This means you can support patients experiencing the visible effects of cancer treatment.
  • Retirement Savings Plan.


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