Community Safety and Tenancy Support Manager

3 days ago


Hampshire, United Kingdom VIVID Housing Full time

About the Role

VIVID Housing is seeking an experienced leader to join our team as a Community Safety and Tenancy Support Manager. This is a permanent position, working 37 hours a week with the flexibility of a mix of home and office working.

Key Responsibilities

  • Oversee teams focused on tenancy enforcement, tenancy sustainment, and employment and training opportunities.
  • Ensure that our services are proactive, responsive, and customer-focused, with a strong focus on safeguarding and collaboration with external agencies and stakeholders.
  • Drive continuous improvement across teams, ensuring that we meet and exceed regulatory standards.
  • Foster strong partnerships with other departments and ensure that our policies and procedures are effective, fair, and transparent.
  • Provide effective outcomes for customers, with strong performance monitoring and management.

Requirements

  • Strong background in housing management, anti-social behaviour, and working in a customer-centric environment.
  • Knowledge of housing legislation.
  • Ability to lead teams and drive continuous improvement.
  • Strong communication and interpersonal skills.

What We Offer

  • 27 days holiday (plus bank holidays), with the opportunity to buy or sell annual leave.
  • A productivity-related bonus scheme to enhance your take-home.
  • A generous contributory pension of 6%. We'll match employee contributions between 7% and 10%.
  • Private medical insurance.
  • Health care cash plan called Medicash.
  • Enhanced pay for maternity, paternity, adoption, and shared parental leave.
  • Access to counselling, legal, and financial information.
  • Electric car scheme.
  • Huge variety of in-house and e-learning courses and a range of coaching and mentoring programmes.


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