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Senior Premium Operations Manager
2 months ago
About the Role:
Aramark UK is seeking a highly skilled and experienced Senior Premium Operations Manager to join our team at Everton Football Club. As a key member of our operations team, you will be responsible for delivering exceptional dining experiences to our premium members, ensuring that all outlets meet the highest standards of quality, cleanliness, and customer service.
Key Responsibilities:
- Lead a team of permanent managers and casual staff to deliver all outlets, creating an immersive dining experience with outstanding products and customer service.
- Develop and implement tactical plans to deliver business objectives, working closely with the venue and senior leadership team.
- Oversee the setup and configuration of all premium hospitality areas, including suites, VIP lounges, and exclusive dining areas.
- Ensure all facilities meet high standards of cleanliness, functionality, and aesthetic appeal.
- Work with suppliers and contractors to procure necessary equipment, furnishings, and supplies.
- Develop and implement effective recruitment plans and processes to source and deploy large volumes of casual workers per event requirements.
- Develop training programs to ensure staff are equipped to provide exceptional service to premium guests.
- Liaise with culinary and marketing teams to implement continuous product development and drive innovation and new ideas.
- Ensure competent levels of commercial understanding and awareness through your team.
Requirements:
- Confidently manage a mixed portfolio of outlets and business functions.
- Passionate about people, building and developing teams to secure a culture of development and growth.
- Able to lead a safe and hygienic operation, complying with all Company and legislative requirements.
About Aramark UK:
Aramark is a leading service and solutions provider in the UK, proudly supporting clients, partners, and customers in food, facilities management, property services, and retail solutions. We believe a career should develop your talents, fuel your passions, and empower your professional growth.
