Sales and Retention Director
3 weeks ago
At Everlast Gyms, we are seeking a highly motivated and results-driven Sales and Retention Manager to join our team. This is a full-time position that reports directly into the General Manager and is responsible for supporting them and the wider team in the successful operation of the gym.
Key Responsibilities:
- Represent Everlast Gyms as an ambassador for fitness and demonstrate our elevated ways of working always.
- Advocate for our FUNDAMENTALS sales process, leading by example in this area and supporting, and training the wider team to improve confidence and performance.
- Drive new member sales and retain existing members to grow live member movement.
- Owning the activity planners for the gym and ensuring they are thorough, well planned and executed.
- Implement strategies to increase lead generation both internally and externally.
- Monitor our dashboards and KPIs, communicating key insights to the wider team.
- Drive all revenue lines from membership sales to product & secondary, to drive profitability of the gym.
- Prepare and deliver monthly sales presentations to wider management team.
- Build key relationships with local businesses to evolve local partnerships.
- Developing the #WeMoveBusinesses membership opportunities (both new and existing).
- Lead by example on reception and the gym floor in this member facing role designed to enhance every visit.
- Buy-in to national focuses & incentives like #WorkoutWednesday & #WeCommunicate.
- Willing and able to deliver honest, constructive feedback regularly to support all team members in achieving their potential and challenging them on a daily basis.
- Support the General Manager and wider team with any operational tasks necessary to ensure the business operates correctly, including Health & Safety, Facilities, Maintenance, Recruitment.
- Deliver consistently high standards of cleanliness and presentation at all times whenever in the gym.
Requirements:
- Possession of a passion for health, fitness and wellness.
- Strong leadership qualities.
- Adaptability in communication style to suit different audiences.
- A positive, solutions driven mindset in the face of adversity.
- A member champion mentality with exceptional interpersonal skills.
- Driven and ambitious with a keen desire to learn and develop both behaviours and competencies specific to the role.
- Flexibility in working hours and location to support the needs of the business including weekends and Bank Holidays when required.
About Us:
Everlast Gyms is a part of Frasers Group, a leading retailer with a strong commitment to delivering exceptional customer experiences. We are passionate about health, fitness and wellness and are dedicated to helping our members achieve their goals.
We offer a range of benefits to our employees, including 20% discount across all Frasers Group facias, eligibility for the Fearless 1000 bonus scheme, free gym membership and opportunities for training and development.
If you are a motivated and results-driven individual who is passionate about health, fitness and wellness, we would love to hear from you.
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