Sales and Retention Director

3 weeks ago


Sale, Trafford, United Kingdom Everlast Gyms Full time
Sales and Retention Manager - Sale

At Everlast Gyms, we are seeking a highly motivated and results-driven Sales and Retention Manager to join our team. This is a full-time position that reports directly into the General Manager and is responsible for supporting them and the wider team in the successful operation of the gym.

Key Responsibilities:
  • Represent Everlast Gyms as an ambassador for fitness and demonstrate our elevated ways of working always.
  • Advocate for our FUNDAMENTALS sales process, leading by example in this area and supporting, and training the wider team to improve confidence and performance.
  • Drive new member sales and retain existing members to grow live member movement.
  • Owning the activity planners for the gym and ensuring they are thorough, well planned and executed.
  • Implement strategies to increase lead generation both internally and externally.
  • Monitor our dashboards and KPIs, communicating key insights to the wider team.
  • Drive all revenue lines from membership sales to product & secondary, to drive profitability of the gym.
  • Prepare and deliver monthly sales presentations to wider management team.
  • Build key relationships with local businesses to evolve local partnerships.
  • Developing the #WeMoveBusinesses membership opportunities (both new and existing).
  • Lead by example on reception and the gym floor in this member facing role designed to enhance every visit.
  • Buy-in to national focuses & incentives like #WorkoutWednesday & #WeCommunicate.
  • Willing and able to deliver honest, constructive feedback regularly to support all team members in achieving their potential and challenging them on a daily basis.
  • Support the General Manager and wider team with any operational tasks necessary to ensure the business operates correctly, including Health & Safety, Facilities, Maintenance, Recruitment.
  • Deliver consistently high standards of cleanliness and presentation at all times whenever in the gym.

Requirements:
  • Possession of a passion for health, fitness and wellness.
  • Strong leadership qualities.
  • Adaptability in communication style to suit different audiences.
  • A positive, solutions driven mindset in the face of adversity.
  • A member champion mentality with exceptional interpersonal skills.
  • Driven and ambitious with a keen desire to learn and develop both behaviours and competencies specific to the role.
  • Flexibility in working hours and location to support the needs of the business including weekends and Bank Holidays when required.

About Us:

Everlast Gyms is a part of Frasers Group, a leading retailer with a strong commitment to delivering exceptional customer experiences. We are passionate about health, fitness and wellness and are dedicated to helping our members achieve their goals.

We offer a range of benefits to our employees, including 20% discount across all Frasers Group facias, eligibility for the Fearless 1000 bonus scheme, free gym membership and opportunities for training and development.

If you are a motivated and results-driven individual who is passionate about health, fitness and wellness, we would love to hear from you.



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