Support Services Team Manager

24 hours ago


Gateshead, Gateshead, United Kingdom Pin Point Health & Social Care Full time
Job Description

Company Overview:

Pin Point Health & Social Care is a leading provider of supported housing services in Gateshead. Our mission is to empower young people and new mothers to live independently and overcome barriers.

Salary: £31,190 - £34,532 per annum (plus on-call allowance: £20-£25 per night)

Job Summary:

We are seeking an experienced Team Leader to oversee the day-to-day operations of our Supported Housing service across multiple sites in Gateshead. As the successful candidate, you will lead a dedicated team to provide high-quality, person-centered support to young people and new mothers.

About the Role:

As the Project Team Leader, you will be responsible for managing and inspiring a team of Senior Support Workers, Support Workers, Relief Staff, and Volunteers. You will also lead on safeguarding policies, referrals, and case management to protect vulnerable young people.

Key Responsibilities:

  • Team Leadership: Manage and motivate a team of staff members to deliver exceptional support services.
  • Holistic Support: Develop and implement safeguarding policies and procedures to ensure the well-being of residents.
  • Partnerships: Collaborate with local authorities, children's services, and other agencies to achieve the best outcomes for residents.
  • On-Call Support: Participate in the on-call rota to provide support during unsocial hours.

Requirements:

  • Experience: At least two years in a senior or team leader role in supported housing, with experience in safeguarding and person-centered support.
  • Qualifications: NVQ Level 3 (or equivalent) in a relevant field is essential.

What We Offer:

A competitive salary and benefits package, including 25 days of holiday (increasing to 30 after two years) and a 7% employer pension contribution. Opportunities to innovate and shape a service that supports vulnerable individuals to thrive and succeed.



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