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Food and Beverage Service Associate
2 months ago
We are seeking a highly motivated and customer-focused individual to join our team as a Front of House Staff member at our busy golf club. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring a seamless experience for our members and guests.
Key Responsibilities- Greeting and Welcoming: Greet customers with a friendly and welcoming demeanor, setting the tone for a positive experience.
- Information and Assistance: Provide accurate and timely information and assistance to customers in person or over the phone, ensuring their needs are met.
- Teamwork and Communication: Collaborate effectively with colleagues and management to ensure a seamless customer experience, maintaining a positive and respectful attitude at all times.
- Front-of-House Operations: Maintain clean and organized front-of-house areas, adhering to company procedures and protocols.
- Customer Service Focus: Demonstrate a passion for delivering exceptional customer service, with a strong commitment to meeting and exceeding customer expectations.
- Flexibility and Adaptability: Show flexibility and adaptability in a fast-paced environment, with the ability to work varying schedules, including nights and weekends.
- Communication and Interpersonal Skills: Possess excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues, management, and customers.
- Pension Plan: Enjoy a comprehensive pension plan, providing financial security for your future.
- Training and Development: Participate in ongoing training and development opportunities, enhancing your skills and knowledge.
- Free Golf: Enjoy free golf at our facilities, perfect for relaxation and recreation.
- Discounts and Incentives: Take advantage of 50% discounts on food and beverage, as well as our staff referral program.