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Food and Beverage Service Associate

2 months ago

Longfield, Kent, United Kingdom Get Golfing CIO Full time
Front of House Staff Opportunity at Get Golfing CIO

We are seeking a highly motivated and customer-focused individual to join our team as a Front of House Staff member at our busy golf club. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring a seamless experience for our members and guests.

Key Responsibilities
  • Greeting and Welcoming: Greet customers with a friendly and welcoming demeanor, setting the tone for a positive experience.
  • Information and Assistance: Provide accurate and timely information and assistance to customers in person or over the phone, ensuring their needs are met.
  • Teamwork and Communication: Collaborate effectively with colleagues and management to ensure a seamless customer experience, maintaining a positive and respectful attitude at all times.
  • Front-of-House Operations: Maintain clean and organized front-of-house areas, adhering to company procedures and protocols.
Requirements
  • Customer Service Focus: Demonstrate a passion for delivering exceptional customer service, with a strong commitment to meeting and exceeding customer expectations.
  • Flexibility and Adaptability: Show flexibility and adaptability in a fast-paced environment, with the ability to work varying schedules, including nights and weekends.
  • Communication and Interpersonal Skills: Possess excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues, management, and customers.
Benefits
  • Pension Plan: Enjoy a comprehensive pension plan, providing financial security for your future.
  • Training and Development: Participate in ongoing training and development opportunities, enhancing your skills and knowledge.
  • Free Golf: Enjoy free golf at our facilities, perfect for relaxation and recreation.
  • Discounts and Incentives: Take advantage of 50% discounts on food and beverage, as well as our staff referral program.