Quality Assurance Specialist

6 days ago

Burnley, Lancashire, United Kingdom boohoo group Full time

About the Role

The Quality Assurance Specialist is a critical position in ensuring that Boohoo Group products meet defined quality standards set by Product Technology/Product Safety & Compliance and ensuring that products held out for sale are safe, fit for purpose and legally compliant in the markets in which we retail, by conducting merchandise inspections and audits and supporting the Senior Quality Assurance Specialist on a day to day basis.

Your Team

Responsible Sourcing and Product Operations is reimagining how the Group works globally. We cover Sustainability, Sourcing, Ethical Trade, Product Quality and Operational Efficiency. We turn challenges into opportunities so we can be as commercially and operationally effective as possible while still being ethical and sustainable. In some companies, what we do gets split into many smaller teams. Not us. Together we align all areas and achieve our goals, constantly pushing for better.

Key Responsibilities

  • Conduct post shipment inspections, and targeted audits generated by returns analysis and customer complaints, of materials, components, and finished products to ensure they meet established quality standards, to verify product quality.
  • Identify and document defects, inconsistencies, or deviations from quality standards with clear and concise descriptions.
  • Record inspection results accurately and promptly in designated systems or forms, generating detailed reports for communication.
  • Ensure products adhere to industry regulations, standards, and safety guidelines, staying updated on relevant requirements.
  • Liaise with cross-functional teams including production, design, and sourcing to address quality concerns and provide feedback.
  • Assist in identifying root causes of quality issues and work with relevant teams to implement corrective actions.
  • Participate in training programs to improve inspection skills, stay updated on quality control practices, and support professional development.

Working with Us

To succeed here, you have to love working at pace. It's relentless, but we love it. Change is a certainty – you need to adapt and be agile. We want you to challenge the status quo, innovate and be open to trying new things. We're always pushing boundaries. We empower our people, giving them freedom and autonomy to learn and grow in their roles. We're passionate, agile, creative and one team.

About You

  • Proven experience in quality control within the fashion or apparel industry.
  • Strong understanding of garment construction, textiles, and manufacturing processes.
  • Detail-oriented with excellent observational and analytical skills.
  • Effective communication skills, both written and verbal.
  • Ability to work independently, follow guidelines, and adhere to established procedures.
  • Basic computer skills for data entry and documentation.
  • Problem-solving mindset with a commitment to product quality improvement.
  • Knowledge of industry regulations and standards related to product quality and safety is advantageous.

Why Join Us

We've set our sights on dominating the global e-commerce fashion market, and because we're 13 brands (and counting), there are plenty of opportunities to grow your career. Our mission is to create a workplace where everyone is respected, their individual differences are valued, and they can be themselves at work without exception.

  • You'll get the opportunity to take part in our various share schemes.
  • Core hours enable you to flex your working times around your needs on an ad hoc basis.
  • Benefits that support your health and wellbeing.
  • There's up to 40% discount off our all of our brands.
  • Our social calendar? Next level.
  • With HQs in Manchester and London and offices across the globe (some are dog friendly), we offer a buzzing atmosphere and the boohoo family culture wherever you work.

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