Sales Support Associate

1 week ago

Nantwich, Cheshire East, United Kingdom Adecco Full time

About the Role

We are seeking a highly skilled and motivated Sales Support Associate to join our dynamic team at Adecco. As a Sales Support Associate, you will play a critical role in supporting our sales team in delivering exceptional customer service and driving business growth.

Key Responsibilities

  • Assist the sales team with day-to-day administrative tasks, ensuring smooth operations and efficient customer service.
  • Respond to customer enquiries via phone and email, providing product information and pricing details to support the sales process.
  • Process sales orders accurately and efficiently, following established guidelines and procedures.
  • Collaborate with various teams, such as inventory and logistics, to ensure timely delivery and exceptional service for customers.
  • Build and maintain strong relationships with customers, ensuring their satisfaction and resolving any issues or concerns promptly.
  • Support sales representatives in generating new leads and opportunities, contributing to the growth of the business.
  • Update and maintain customer databases, keeping records organised and up to date.
  • Assist with market research and competitor analysis to stay informed about industry trends and developments.

Requirements

  • Previous experience in a similar sales support or customer service role, with a proven track record of providing excellent support to a sales team.
  • Strong communication skills, both written and verbal, with a confident and friendly phone manner.
  • Excellent organisational skills and attention to detail, able to manage multiple tasks and prioritise effectively.
  • Proficient in using Microsoft Office Suite and CRM software, with the ability to quickly adapt to new systems and tools.
  • A positive and proactive mindset, with the ability to work well in a fast-paced and dynamic environment.

What We Offer

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities to enhance your skills and advance your career.
  • A supportive and inclusive work culture, where your ideas and contributions are valued.
  • The chance to work with a passionate and motivated team, dedicated to providing exceptional service to customers.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role, your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

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