Asset Recovery Specialist

2 weeks ago


Chester, Cheshire, United Kingdom White Oak UK Full time
Job Title: Asset Officer

We are seeking a skilled Asset Officer to play a crucial role in our company's financial operations. The successful candidate will be responsible for managing customer arrears and ensuring timely payments.

Key Responsibilities:

  1. Establish and maintain effective communication with customers to resolve outstanding arrears
  2. Deliver exceptional customer service while achieving targets within the team
  3. Negotiate settlements and arrange long-term payment plans as required
  4. Escalate complex cases to the litigation team for further action

Requirements:

  1. Excellent communication and negotiation skills
  2. Proven experience in a collections or debt recovery role
  3. Ability to work under pressure and meet deadlines
  4. Strong attention to detail and organizational skills
  5. Ability to work independently and as part of a team

About White Oak UK:

White Oak UK is a leading provider of financial services. We are committed to delivering exceptional customer service and building long-term relationships with our clients.


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