Delivery Station Operations Manager

2 weeks ago

London, Greater London, United Kingdom Amazon Full time

At Amazon, we're working to be the most customer-centric company on earth. Our Delivery Stations are at the heart of our rapidly growing Operations network, where we manage our fast-moving last mile operation.

As a Delivery Station Manager, you will coordinate and oversee a highly important environment within our business. Our top-line vision is to remove all effort on behalf of our end-users, while continuing to exceed everyone's expectations whenever we can.

You'll strategically lead a team, comprising of Shift Managers and Shift Assistants, and manage a team group to meet all building's goals. You will be part of the Amazon Logistics Team, responsible for the day-to-day management of the delivery station, overseeing the operation that focuses on the delivery of Amazon orders direct to customers.

Key responsibilities include:

  • Manage a team group to meet all building's goals.
  • Support all safety programs to ensure a safe work environment for all associates and Delivery service providers.
  • Leading a team of Process Assistants and Delivery Service Providers in daily management of the delivery station, including meetings, training sessions, assigning job duties, and communicating with FLEX drivers.
  • Help in daily operations: Support and assign job duties to process assistants. Track & monitor sorting operation and dispatch.

Bachelor's degree or equivalent is required. 3+ years of employee and performance management experience, 3+ years of performance metrics, process improvement or lean techniques experience are also required.

Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.

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