Audio Interface Specialist

3 weeks ago


High Wycombe, Buckinghamshire, United Kingdom The Focusrite Group Full time

**About Us**

The Focusrite Group is a leading manufacturer of professional audio equipment. We're passionate about helping musicians and producers create amazing music.

As a Technical Support Engineer, you'll be part of our global team that provides top-notch customer service. You'll work with customers to resolve issues with our products, and help us improve them for the future.

  • We offer a competitive salary of £23,500 per annum, which includes benefits like paid vacation time and opportunities for career growth.
  • You'll need to have excellent communication skills, both written and verbal, as well as experience working in a technical support role.

Our ideal candidate will have knowledge of audio interfaces, MIDI control, and home/studio recording setups. Experience with Mac OS and Windows systems is also required.

**Required Skills and Qualifications**

  • Ability to work well under pressure and meet deadlines
  • Excellent problem-solving skills and attention to detail
  • Knowledge of audio production software and hardware


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