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Trading Support Manager
2 months ago
We are seeking a highly skilled and experienced Trading Support Manager to join our store leadership team. As a key member of our team, you will be responsible for delivering exceptional customer service and supporting the store operations to drive business growth.
Key Responsibilities- Customer Service: Provide excellent customer service and ensure that customers have a positive experience in our stores.
- Store Operations: Support the store operations team to ensure that all store processes are running smoothly and efficiently.
- Leadership: Lead by example and provide guidance and support to your colleagues to help them develop their skills and knowledge.
- Problem Solving: Identify and resolve any issues that may arise in the store, and implement solutions to prevent similar issues from occurring in the future.
- Experience: Proven experience in a retail or customer-facing role, with a strong understanding of store operations and customer service.
- Skills: Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and customers.
- Leadership: Strong leadership skills, with the ability to motivate and inspire colleagues to deliver exceptional results.
- Problem Solving: Ability to identify and resolve complex problems, and implement solutions to prevent similar issues from occurring in the future.
- Competitive Salary: A competitive salary package, dependent on experience.
- Benefits: A range of benefits, including a discount card, free food and hot drinks, generous holiday entitlement, and pension scheme.
- Career Development: Opportunities for career development and progression, with a clear induction and orientation program.