Restaurant Shift Manager

2 weeks ago


London, Greater London, United Kingdom Five Guys Full time

Transform Your Career at Five Guys


As a shift manager at Five Guys, you will play a pivotal role in ensuring that every customer leaves with a smile on their face and an unforgettable experience. You will be responsible for leading a team of crew members to deliver perfect burgers and fries, while fostering a positive work environment where everyone feels valued and empowered.



About Five Guys

We are a family-owned business that values integrity, enthusiasm, and competition above all else. Our commitment to excellence has earned us a loyal following, and we're looking for like-minded individuals who share our passion for delivering exceptional customer service.



Responsibilities

  • Crew Management: Lead a team of crew members to ensure seamless service delivery, maintain high standards, and promote a culture of teamwork and camaraderie.
  • Quality Control: Oversee the preparation and presentation of food to ensure it meets our exacting standards, consistently delivering perfect burgers and fries.
  • Customer Experience: Handle customer complaints promptly and professionally, providing solutions that exceed their expectations.
  • Shift Operations: Manage shifts efficiently, prioritizing tasks, and making informed decisions to minimize downtime and maximize productivity.


What We Offer

  • Competitive Salary: £30,000 - £40,000 per annum, depending on location and experience.
  • Quarterly Bonus Scheme: Earn up to £3,000 per year, based on individual and team performance.
  • Secret Shopper Bonus: Receive up to £2,000 annually, for consistently exceeding customer service expectations.
  • Pension Scheme: Enjoy a comprehensive pension plan, designed to support your long-term financial goals.
  • Enhanced Maternity & Paternity Leave: Take advantage of our generous leave policies, supporting you through life's significant milestones.
  • Employee Discounts: Enjoy discounts on food and merchandise, as well as exclusive access to employee events and promotions.


Why Choose Five Guys?

We offer a dynamic and supportive work environment, where you can grow your skills and career, working alongside a talented team of like-minded individuals. If you're passionate about delivering exceptional customer experiences and committed to excellence, we'd love to hear from you



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