Customer Advocacy and Growth Specialist

4 weeks ago


Manchester, United Kingdom SD Worx Full time

We are seeking an experienced Customer Marketing Lead to join our team at SD Worx. As a key member of our marketing department, you will be responsible for developing and executing a customer-centric marketing strategy that drives engagement, retention, and growth.

Key Responsibilities
  • Develop and execute integrated campaigns to support upsell/cross-sell of products to existing customers.
  • Create engaging content marketing materials, including email promotions, social media adverts, presentations, and product information.
  • Cross-team collaboration to ensure effective management and tracking of customer reference status, preferences, activities, and measurable impact.
Requirements
  • Strong experience in customer marketing or advocacy in a Tech, HR, or B2B SaaS environment.
  • Exceptional written and verbal communication skills, with a focus on relationship building and amplifying customer stories.
What We Offer
  • A competitive salary based on experience, ranging from 60,000 to 80,000 EUR per year, depending on qualifications and achievement.
  • A dynamic work environment with flexible working hours and remote work options.
  • Opportunities for professional growth and development through individual development plans and training.

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