Senior Product Analyst

4 days ago

Hayes, Greater London, United Kingdom CHAMP Cargosystems Full time
Job Title: Senior Product Analyst

We are seeking a highly skilled Senior Product Analyst to join our team at CHAMP Cargosystems. As a key member of our product development team, you will be responsible for analyzing business requirements and developing solutions to meet the strategic, financial, and operational needs of our clients.

Key Responsibilities:
  • Analyze software development requirements and provide support to the development team during development.
  • Develop and implement efficient solutions to meet business needs, considering product and technical debt.
  • Own the end-to-end business domain module and work with stakeholders to agree on documented and efficient solutions.
  • Lead projects from product delivery side, from inception to go-live, and lead analysts and development teams.
  • Support and mentor other business analysts and development teams in the development process.
  • Apply technical and product knowledge to analyze requirements and define suitable solutions for application enhancements.
  • Fully document functional and technical solutions, obtain customer/stakeholder approval, and ensure updated system support documentation is produced during implementation.
  • Define test cases and provide BA acceptance for developments and fixes done by the development team.
  • Create business process workflows, user interface designs, and mock-ups that mimic user interaction with the digital site.
  • Provide business and functional support to the technical team during development and test programs after completion to ensure compliance with specifications.
  • Investigate operational problems/incidents/defects, identify causes, and support testing and implementation of corrections.
  • Build and maintain test libraries to support manual and automated regression testing.
Requirements:
  • Experience working on Air Cargo management systems and expert-level knowledge in the Air Cargo workflow (sales or operations).
  • Knowledge of industry inter-system message formats, rules, and applications.
  • Excellent written and oral communications skills in English.
  • Knowledge of relational and non-relational databases and reporting applications.
  • Knowledge of common PC software.
  • Knowledge of external interfacing systems.
  • Systematic approach to handling problems under pressure as part of a small team.
  • Knowledge in user experience (UX).
  • Knowledge of RESTful APIs.
  • Knowledge of integration testing of APIs using tools like Swagger, Postman.
  • Knowledge of creation of API documentation using YAML specifications.
  • Creatively analytical, out of the box thinkers who can backup ideas with research.
  • Team players who are comfortable collaborating with graphic designers, web architects, and clients.
  • Knowledge in prototyping use of any wire framing tool.
  • Experience in using any wire framing tools such as Invision, Marvel, Framer, Axure.
  • Knowledge and experience in Agile software development, Scrum methodology, and user story creation.
Education and Experience:
  • Bachelor's Degree in Information Technology, Business Management.
  • Sound experience in functional analysis and support of systems.
  • 5 to 7 years of experience working in the Air Cargo domain.

The selected candidate may be subject to the provision of an up-to-date (not older than 3 months) criminal record certificate.

CHAMP Cargosystems is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.

All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, ethnic background, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.

Please note that any personal data that you submit along with your application will be processed by CHAMP and may be processed by any of its global entities as necessary.

These data will be treated in strict compliance with the applicable data protection legislation (i.e. the Law of 2 August 2002 on the protection of individuals with regard to the processing of personal data, as amended, and Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, - the GDPR -, which entered into force on 25 May 2018, as well as any other subsequent regulation).

Further details on what is considered personal data, how it is processed by CHAMP as well as your rights in this regard can be found here.

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