Sales and Customer Experience Associate

3 weeks ago


Wallasey, Wirral, United Kingdom ENGINEERINGUK Full time

About this opportunity

We are seeking a passionate and dedicated individual to join our retail team as a Sales Associate. As a Sales Associate, you will play a key role in delivering exceptional customer experiences, maintaining a clean and organized store environment, and working collaboratively with colleagues to achieve sales goals.

Responsibilities:

  • Deliver outstanding customer service by engaging with customers, addressing queries, and resolving issues in a professional and courteous manner.
  • Maintain a clean and organized store environment by restocking shelves, facing merchandise, and ensuring that all areas of the store meet company standards.
  • Collaborate with colleagues to achieve sales goals, support visual merchandising initiatives, and maintain a high level of product knowledge.
  • Participate in promotional events, sales promotions, and other activities to drive sales and engage customers.
  • Ensure adherence to company policies and procedures, including safety protocols, inventory management, and cash handling procedures.

Qualifications:

  • A genuine passion for delivering excellent customer service and building strong relationships with customers.
  • The ability to work effectively in a fast-paced environment, prioritize tasks, and manage multiple responsibilities.
  • Exceptional communication and teamwork skills, with the ability to collaborate with colleagues to achieve common goals.
  • The ability to maintain confidentiality and handle sensitive information with discretion.
  • Flexibility to work a variety of shifts, including evenings, weekends, and holidays.

What we offer:

  • A competitive hourly rate of £12.00 (starting salary), with opportunities for career advancement and professional development.
  • Access to comprehensive training programs, including on-the-job training, online courses, and leadership development opportunities.
  • A dynamic work environment, with opportunities to engage with colleagues, participate in company events, and contribute to community outreach initiatives.
  • A range of employee benefits, including holiday pay, pension scheme, life insurance, and access to exclusive discounts and perks.

About us:

Tesco is a leading international retailer committed to serving our customers, communities, and planet a little better every day. We strive to create a workplace culture that values diversity, equity, and inclusion, and where everyone feels welcome and valued.


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