Business Relations Case Manager

5 days ago


Salford, Salford, United Kingdom McGregor Boyall Full time

We are seeking an Employee Relations Specialist to join our HR Shared Services Team at our client, a leading Retail brand based in Manchester.

This role is critical to the business and will deliver high-quality and accurate advice on all aspects of employee relations, including providing end-to-end case management and working on complex issues.

The ideal candidate should possess excellent ER case management skills, including handling high-complexity cases and large volumes, ideally within shared services.

Key Responsibilities:

  • Deliver expert advice on employee relations matters in line with business policies.
  • Provide comprehensive case management support, including high-complex risk cases.
  • Develop strong relationships with stakeholders through effective stakeholder management.
  • Collaborate with ER & Legal teams.
  • Support business projects on consultation, TUPE, and other initiatives.
  • Drive continuous improvement plans and support ways of working and team effectiveness.

Requirements:

  • Experience managing high-complexity employee relations cases at volume.
  • Experience working in shared services environments.
  • Ability to work at pace and handle multiple priorities.
  • Strong stakeholder management skills, with a proven track record of building excellent relationships.
  • Up-to-date knowledge of employment law and regulations.


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