Business Relations Case Manager
5 days ago
We are seeking an Employee Relations Specialist to join our HR Shared Services Team at our client, a leading Retail brand based in Manchester.
This role is critical to the business and will deliver high-quality and accurate advice on all aspects of employee relations, including providing end-to-end case management and working on complex issues.
The ideal candidate should possess excellent ER case management skills, including handling high-complexity cases and large volumes, ideally within shared services.
Key Responsibilities:
- Deliver expert advice on employee relations matters in line with business policies.
- Provide comprehensive case management support, including high-complex risk cases.
- Develop strong relationships with stakeholders through effective stakeholder management.
- Collaborate with ER & Legal teams.
- Support business projects on consultation, TUPE, and other initiatives.
- Drive continuous improvement plans and support ways of working and team effectiveness.
Requirements:
- Experience managing high-complexity employee relations cases at volume.
- Experience working in shared services environments.
- Ability to work at pace and handle multiple priorities.
- Strong stakeholder management skills, with a proven track record of building excellent relationships.
- Up-to-date knowledge of employment law and regulations.
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