Employee Relations Specialist

4 weeks ago


Salford, Salford, United Kingdom M&S Full time
Job Summary

We are seeking a highly skilled Employee Relations Specialist to join our team at M&S. As a key member of our Line Manager Advisory Service, you will play a critical role in supporting line managers and Business Involvement Group (BIG) Representatives across all areas of the business.

Key Responsibilities
  • Coach and develop line managers to deliver effective people management and drive line management capability.
  • Provide end-to-end case management support for the full scope of cases and policy areas, including complex and high-risk cases.
  • Maintain personal expert knowledge of M&S employment policy and practice.
  • Deliver high-quality, consistent, and accurate advice on all aspects of people policy in line with the service SLA.
Requirements
  • Detailed knowledge of M&S employment policies, frameworks, and practice.
  • Up-to-date awareness of external case trends and employee relations best practice.
  • Strong customer relations management skills.
  • Ability to judge and manage risk and foresee potential issues and consequences.
About Us

We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best.



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