Customer Care Specialist

2 days ago


Glasgow, Glasgow City, United Kingdom OPTICAL EXPRESS Full time
About the Role

We are looking for a Customer Care Specialist to join our team in Glasgow. The ideal candidate will have previous experience of dealing with customer service related issues and complaints, and will be able to positively influence outcomes by working closely with colleagues across the business.

The successful candidate will be able to manage patient concerns and complaints in compliance with company policies, and will have excellent time management skills and the ability to prioritize multiple tasks. You will also be articulate with written and verbal communication and proficient in Microsoft Office applications.

This is a fantastic opportunity to work in a dynamic and supportive team environment, and to contribute to the delivery of high-quality patient care. If you are a motivated and detail-oriented individual who is passionate about providing exceptional customer service, we would love to hear from you.

Estimated Salary: £38,000 - £45,000 per annum.



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