Front Desk Administrator

We are a successful and thriving medium-sized rural GP Practice with 12,500 patients, based in a modern purpose-built building.

We are rated as Good with Outstanding features by CQC and rated 5-stars by our patients on NHS Choices. We are committed to excellent patient care, family-friendly working, and staff development.

We have a strong clinical team of four HCAs, five Practice Nurses, five Nurse Prescribers, and seven GPs, who are supported by experienced administration, dispensary and management teams. One of our GP Partners is the Clinical Director of the local Primary Care Network.

This is an exciting opportunity for a Front Desk Administrator to join our reception team and contribute to the delivery of exceptional patient care.

Key responsibilities will include:

• Projecting a positive, professional, and friendly image to patients and visitors.
• Assisting patients and visitors contacting the practice in person, by phone, or by electronic means, to access the appropriate service or healthcare professional in a courteous, efficient, and effective way.
• Supporting the practice to file and manage documentation, assist with responses to requests for medical information.

The ideal candidate will have excellent communication and interpersonal skills, be able to work accurately and efficiently, and be committed to providing high-quality patient care.

The salary for this role is £20,000 - £25,000 per annum, depending on experience.

We offer a range of benefits, including:

• A competitive salary.
• A comprehensive training program.
• Ongoing support and supervision.
• Opportunities for career development and progression.