Complex Case Manager

3 weeks ago


Leeds, Leeds, United Kingdom NHS Resolution Full time
Key Responsibilities
  • Triage new claims, including setting initial reserves and providing guidance on early case strategy.
  • Act as a technical expert within the team, reviewing and dealing with complex, contentious and sensitive issues.
  • Assist in examining trends/potential issues/risk alerts.

The ideal candidate will have exceptional customer focus and awareness, ability to work as a team member and collaboratively with other teams, and excellent written and oral communication skills.


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