Senior Mortgage Case Manager
2 days ago
The role of a Senior Mortgage Case Manager is an exciting opportunity to join an established Re-mortgage Department in the UK, at one of the leading providers of legal services to the residential property and re-mortgage markets. As a key member of our team, you will be responsible for managing a large case load of re-mortgage files, ensuring timely completion and delivering exceptional customer service.
Salary: £35,000 - £45,000 per annum, depending on experience, plus monthly bonus and benefits package including flexible hybrid working, 23 days Annual Leave + Public Holidays, Birthday Day off, and Pension.
Key Responsibilities:
- Manage a personal caseload to oversee cases from start to finish, undertaking complex aspects of the re-mortgage process and ensuring legal compliance.
- Monitor and deliver fully against personal targets, prioritizing deadlines and ensuring all files are progressed in a timely manner.
- Provide an exceptional service to clients, introducers, and associates, dealing with complex enquiries and recognizing potential risks.
Requirements:
- Minimum 2+ years' previous experience as a Case Manager or similar role.
- Strong attention to detail, verbal, and numerical skills, with excellent communication and interpersonal skills.
- Able to work independently, prioritize tasks, and manage deadlines effectively.
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