Energy Efficiency Specialist

6 days ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Octopus Energy Full time
Key Responsibilities:
  • Install cavity wall and/or loft insulation in customers' homes to improve energy efficiency and reduce carbon emissions.
  • Communicate with customers before, during, and after installation to ensure their satisfaction and safety.
  • Follow best practices to ensure safe and high-standard installations, adhering to company and industry policies.
  • Perform daily and weekly health and safety checks, reporting any defects or issues.
  • Demonstrate commitment to delivering exceptional customer service and working as part of a team.

About the Role: We are seeking an experienced Insulation Engineer to join our team at Octopus Energy ECO. As a key member of our team, you will be responsible for delivering high-quality insulation installations to our customers' homes, ensuring their energy efficiency and reducing carbon emissions.

Requirements: To be successful in this role, you will need experience installing cavity wall insulation (PBS) &/or Loft Insulation, ideally with at least 3 years of experience as a lead installer. Additionally, you must be able to deliver great face-to-face customer service, have a great work ethic, flexibility, and the desire to deliver exceptional customer service consistently. A full clean driving licence is also required.

About Octopus Energy ECO: At Octopus Energy ECO, we are passionate about helping vulnerable customers of lower-income by improving the insulation in their homes, to help reduce their bills and carbon emissions. We work with an internal and external supply chain insulating customer homes across the UK within the compliance rules of the ECO scheme.



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