Retail Operations Manager
3 weeks ago
Estimated salary: £24,000 - £26,000 per annum
About the RoleWe are seeking a highly skilled Retail Operations Manager to oversee our kiosks across the UK.
This is an exciting opportunity to lead a team and drive sales growth in a dynamic retail environment.
The successful candidate will be responsible for creating a fantastic customer experience, motivating their team, and hitting sales targets.
Key responsibilities include:
- Developing and implementing strategies to achieve sales targets and boost profitability.
- SUPPORTING SALES ACTIVITIES AND MOTIVATING THE TEAM TO MEET AND EXCEED GOALS.
- Overseeing recruitment, training, and development of kiosk staff.
- Monitoring sales performance and making data-driven decisions to enhance results.
- Managing budgets and controlling costs to meet financial objectives.
- Addressing and resolving escalated customer complaints effectively.
- Fostering a positive work environment and encouraging team collaboration.
- Preparing and presenting performance reports to senior leadership.
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Our scented oils provide a smooth, soft, and shiny beard, making customers stand out.
We are known for being the top choice for scented hair and beard oils with worldwide delivery.
What We Offer- A competitive salary starting at £24,000, rising to £26,000 after a successful 3-month probation.
- A performance bonus scheme (2-5% of kiosk revenue) and up to 10% personal bonus.
- The opportunity to become a franchise owner.
- The chance to work from home one day per week.
- A flexible working schedule, including rotating weekend shifts.
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