Retail Operations Team Lead

3 weeks ago


Witham, Essex, United Kingdom Aegon Full time

Retail Operations Team Manager Role

As a Team Manager within the Back Office Retail Operation, you will lead and manage your team to deliver exceptional service to all Aegon customers.

Key Responsibilities:

  • Deliver high-quality customer service through strong team management and workflow.
  • Experience in people management and awareness of operational risk management.
  • Coaching and developing team members to achieve their full potential.

Benefits:

  • A non-contributory pension between 8%-12%.
  • A discretionary bonus, depending on personal and company performance.
  • 34 days leave per year, including bank holidays, pro-rated for part-time.
  • Healthcare, dental, holiday trading, cycle to work scheme, and gym memberships.
  • Life assurance, critical illness cover, enhanced parental leave, retail discount vouchers, and subsidised restaurant and online GP appointments.

Requirements:

  • Experience in people management and awareness of operational risk management.
  • Awareness of certification functions and the Senior Manager and Certification Regime.

Aegon is an equal opportunities employer

We welcome applications from all suitably qualified persons regardless of their age, disability, race, religion/belief, gender, sexual orientation, or gender identity.



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