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Hospitality Ambassador

1 month ago

Cardiff, Cardiff, United Kingdom Holiday Inn Cardiff City Centre Full time

We are seeking a passionate and enthusiastic individual to join our food and beverage team as a Hospitality Ambassador. This role offers an excellent opportunity to showcase your passion for delivering exceptional hospitality experiences and creating unforgettable guest moments.

The ideal candidate will be responsible for setting up the restaurant and bar, ensuring that all standards of presentation are met. They will serve as the face of the business, acting as an ambassador for the hotel and maintaining its brand reputation by delivering exceptional service.

As a member of our team, you will engage with guests, take their food and beverage orders, use upselling opportunities to enhance their experience, and create a welcoming atmosphere that puts a smile on their faces. Join us in delivering outstanding hospitality experiences and contribute to our mission of excellence.

About the Role

  • This is a permanent full-time position offering an estimated salary of £21,500 per annum.
  • You will be working in a dynamic environment with a team of dedicated professionals who share your passion for delivering exceptional guest experiences.
  • The successful candidate will have previous experience in a hospitality environment, preferably in hotel or restaurant operations.
  • You will be responsible for maintaining high standards of presentation, ensuring that all areas of the restaurant and bar are clean and tidy at all times.

Benefits

  • A comprehensive benefits package including employee discounts on bedroom rates across the LGH hotel portfolio.
  • Access to the IHG Employee Room Benefit Programme across their global portfolio.
  • Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
  • Eyecare, free legal & money advice, counseling sessions, hospital & death benefit plans, cycle to work scheme, wellbeing tips and support fitness videos, recipe ideas, advice on keeping active and healthy living, wellbeing podcasts and TV, breathing exercises, 24/7 advice and support line, team reward & recognition, free meals on duty, free parking.

Our Hotel

Nestled in the heart of Cardiff City Centre, the Holiday Inn Cardiff City Centre is ideally situated next to Cardiff Castle and the Principality Stadium. With 157 beautifully designed bedrooms, the hotel offers a comfortable and convenient stay for both business and leisure travelers.

Our Academy conference center boasts 12 modern and fully equipped meeting rooms, providing the perfect venue for corporate events and conferences. The hotel's dining options include a main restaurant, bar, and lobby lounge offering Starbucks coffee, serving up delicious dishes and refreshing beverages for guests to enjoy throughout the day.

About Us

Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management. With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.