Industrial Water Treatment Specialist
4 weeks ago
About Veolia
Veolia is a leading company in water reuse, industrial, irrigation, municipal, and drinking water solutions. Our mission is to deliver added value to our customers through innovative technologies and services that optimize performance, reduce costs, and protect the environment.
Job Description
We are seeking an Operations Analyst to join our team. As an Operations Analyst, you will work closely with our Operations Leader, Account Managers, and Operations peers to achieve defined goals and objectives. Your primary responsibility will be to service, recommend changes, report, and communicate treatment performance with customer representatives in accordance with the commercial agreement.
Key Responsibilities
- Ensure safe working practices and compliance with internal, legislative, and customer EHS requirements and policies.
- Complete Legionella sampling to best practice and utilize internal systems to document and monitor Legionella-related works.
- Engage with the Gensuite system and associated tools to manage QEHS documentation and material.
- Utilize Sharepoint for external and internal sharing and documentation management.
- Awareness of Veolia's Inclusion and Diversity objectives.
Commercial Responsibilities
- Understand the commercial agreement at each assigned customer site and ensure the Account Manager is made aware of any customer-requested scope change or overconsumption to maintain profitability.
- Work with the Account Managers to ensure that the profitability and productivity plans as defined by the Sales Director are met.
- Ensure the Account Manager is made aware of any Customer Contact changes.
Service Responsibilities
- Ensure a service plan is defined by the Account Manager and then optimize the service activities at the assigned customers to maximize productivity and profitability.
- Communicate basic technical concepts to the customer and seek help for solutions.
- Good and timely communication with customers and the wider Veolia team, as well as raising issues with Ops Leaders and Commercial colleagues as required.
Qualifications
- Preferred Chemistry/Chemical Engineering degree or equivalent scientific degree qualification.
- Availability to travel within assigned area, including overnight stops.
- Possession of a valid UK driving license.
- Ability to effectively support multiple managers and teams.
- Good organizational, communication, and interpersonal skills.
- Goal-oriented self-starter.
- Tools proficiency with PC skills, including proficiency in MS Word, Excel, PowerPoint, and Outlook.
About Veolia
Veolia is an inclusive company committed to diversity and gives equal consideration to all applications, without discrimination.
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