Health Check Coordinator

2 days ago

Basingstoke, United Kingdom Randox Health Full time
About the Role

We are seeking a highly skilled and motivated Health Check Coordinator to join our team at Randox Health in Basingstoke, Hampshire. As a Health Check Coordinator, you will be responsible for representing Randox Health as the first point of contact for customers attending Health Check appointments at community locations.

Key Responsibilities
  • Provide continuity of care by coordinating appointments at local community events within Hampshire.
  • Perform duties in an efficient, professional, and courteous manner, including welcoming clients, checking them in for appointments, providing information during appointment, blood sample collection, and providing additional lifestyle support and advice.
  • Liaise and follow-up with Professional Partners, Randox employees, and line manager as required.
  • Operate the company booking system to update any cancelled appointments, modify client appointments, and ensure that all relevant documents for each client are uploaded into the H Drive (consent forms).
  • Manage stock and storage facilities within the clinic for these appointments.
  • Complete an end of day report for management to review.
  • Adhere to company health and safety procedures and maintain a safe working environment.
  • Assist with customer queries on any health check-related issues.
  • Adhere to client confidentiality requirements at all times.
  • Attend Health check events where applicable as a company representative.
Requirements
  • A clean, valid, UK driving license.
  • Clear communication and the ability to maintain professional composure at all times.
  • Excellent verbal and written communication skills.
  • Proficient level of IT literacy.
  • Flexibility with working hours.
About Randox Health

Randox Health is a leading provider of clinical diagnostics and innovative diagnostic solutions. With over 40 years of experience, we have established a reputation for excellence in the healthcare industry. Our state-of-the-art clinics are based in over 20 locations across the UK and Ireland, and we also offer a mobile service enabling certified Randox Health staff to visit clients at their convenience.

We are committed to improving health worldwide and have been at the forefront of clinical diagnostics for decades. Our rapid COVID-19 testing service was trusted by various private companies and individuals, including the sports industry and the UK Government's National COVID-19 Testing Programme.

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