IT Support Specialist

3 weeks ago


Macclesfield, Cheshire East, United Kingdom Applause IT Recruitment Ltd Full time

Are you a skilled 2nd Line Support Engineer looking for a new challenge? Applause IT Recruitment Ltd is recruiting for a Technical Assistance Engineer to join their innovative team in Macclesfield. This hybrid role offers the opportunity to support a wide range of clients, leveraging your technical expertise with Microsoft products, Windows and Mac operating systems, and network troubleshooting.

Job Description:
  • Provide 2nd line support for hardware and software issues
  • Administer and troubleshoot Office 365 workloads such as Exchange, SharePoint, and Teams
  • Configure mobile devices and VoIP systems

Key Responsibilities:

  • Troubleshoot client hardware/software faults
  • Manage Office 365 environments, including Exchange Online and SharePoint
  • Troubleshoot network issues (DNS, DHCP, IP addressing)

Required Skills and Qualifications:

  • 4+ years in a technical role working with Microsoft products such as Intune
  • Experience with Windows and Mac client operating systems
  • Proficiency in troubleshooting LAN/WAN issues

The estimated salary for this role is £40,000 - £55,000 per annum, depending on experience. Benefits include a competitive salary, opportunities for professional development, and a dynamic work environment.



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