Customer Service Team Lead
3 weeks ago
About Us
At Entain Group, we're passionate about delivering exceptional customer experiences and driving innovation in the gaming and entertainment industries.
We believe in fostering a culture of excellence, collaboration, and continuous learning.
Job Opportunity
We're seeking an experienced Retail Customer Service Manager to join our part-time team in a key holder role.
Responsibilities will include:
- Providing top-notch customer service and building strong relationships with customers
- Demonstrating our products and betting terminals to customers
- Handling customer complaints or concerns with empathy and problem-solving skills
- Maintaining high shop standards, including opening and closing the shop as needed
What We Offer
In return for your hard work and dedication, you'll enjoy:
- A competitive salary ranging from £25,000 to £30,000 per annum
- Optional overtime subject to availability
- Pension Scheme and annual ShareSave
- Discounts with hundreds of retailers through Entain Deals
- Healthcare and wellbeing support
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