Housekeeping Department Lead
4 days ago
We are seeking a skilled Operations Supervisor - Housekeeping to join our team at WGC Ltd. This role is responsible for overseeing the housekeeping department, ensuring exceptional guest experiences, and driving productivity.
Key Responsibilities:
- Lead a team of housekeeping staff to improve room cleaning efficiency and productivity
- Analyze guest data to inform resource allocation and material planning
- Maintain effective communication with the General Manager, Hotel Team, HSK team, and suppliers
- Identify opportunities to enhance guest satisfaction
- Ensure compliance with Health and Safety Policy and COSHH/Manual Handling procedures
- Recruit, train, and manage team performance to deliver excellent results
- Meet or exceed financial targets
- Manage payroll and expenditure to achieve budget goals
- Pursue ongoing training to enhance skills and performance
- Solve routine challenges effectively
What We Offer:
- A fixed-hours contract
- Flexible working hours
- Life insurance
- A training budget of up to £10,000 per year
- Unlimited career progression opportunities
Estimated salary range: £35,000 - £45,000 per annum, depending on experience and qualifications.
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