Housekeeping Department Lead

4 days ago


Bristol, Bristol, United Kingdom WGC Ltd. Full time
Job Title: Operations Supervisor - Housekeeping

We are seeking a skilled Operations Supervisor - Housekeeping to join our team at WGC Ltd. This role is responsible for overseeing the housekeeping department, ensuring exceptional guest experiences, and driving productivity.

Key Responsibilities:

  • Lead a team of housekeeping staff to improve room cleaning efficiency and productivity
  • Analyze guest data to inform resource allocation and material planning
  • Maintain effective communication with the General Manager, Hotel Team, HSK team, and suppliers
  • Identify opportunities to enhance guest satisfaction
  • Ensure compliance with Health and Safety Policy and COSHH/Manual Handling procedures
  • Recruit, train, and manage team performance to deliver excellent results
  • Meet or exceed financial targets
  • Manage payroll and expenditure to achieve budget goals
  • Pursue ongoing training to enhance skills and performance
  • Solve routine challenges effectively

What We Offer:

  • A fixed-hours contract
  • Flexible working hours
  • Life insurance
  • A training budget of up to £10,000 per year
  • Unlimited career progression opportunities

Estimated salary range: £35,000 - £45,000 per annum, depending on experience and qualifications.



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