Operations Supervisor
2 days ago
WGC Ltd. is looking for an experienced and motivated Housekeeping Department Lead to drive excellence in guest experiences and operational efficiency.
Main Duties:
- Lead a team of housekeeping staff to deliver exceptional service and high-quality results
- Analyze guest data and feedback to inform strategic decisions and optimize operations
- Develop and implement initiatives to enhance guest satisfaction and loyalty
- Collaborate with the General Manager, Hotel Team, HSK team, and suppliers to achieve business objectives
- Ensure compliance with Health and Safety Policy and COSHH/Manual Handling procedures
- Train and develop team members to achieve excellent results
- Manage budgets and resources to meet business objectives
- Pursue ongoing professional development to stay ahead in the industry
- Solve problems and challenges promptly and effectively
What We Offer:
- A competitive salary of £42,000 - £52,000 per annum
- A comprehensive benefits package, including life insurance and a generous training budget
- Opportunities for career advancement and professional growth
Estimated salary range: £40,000 - £50,000 per annum.
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