Fashion Stylist

2 weeks ago

Liverpool, Liverpool, United Kingdom AllSaints Full time

About the Role

We are seeking a skilled and enthusiastic Fashion Stylist to join our team at AllSaints Liverpool One. As a Fashion Stylist, you will be the face of our brand, providing exceptional customer service and styling our customers in our latest collections.

Key Responsibilities

  • Style our customers in our latest collections, sharing your detailed product knowledge and providing them with an exceptional brand experience
  • Maintain the store's aesthetic, ensuring that product is readily available for our customers and that floor sets and standards are upheld at all times
  • Handle and respond to first line customer queries, emails, chats, and calls across multiple topics relating to product and customer orders via our online customer service system
  • Empower customers to make service decisions for their issues while retaining their loyalty and trust
  • Put the customer at the heart of everything you do and work as one AllSaints team to get the best result

Requirements

  • Friendly and attentive, with excellent communication skills
  • Awareness and knowledge of our brand, our style, and our brand values
  • Can-do attitude and lots of enthusiasm
  • Good problem-solving techniques and ability to do so with pace, empathy, and sometimes under pressure
  • Tech-savvy, with experience in processing transactions and store deliveries using our in-store digital tools

About AllSaints

We are a fashion brand that values diversity and inclusivity. We are committed to providing equal opportunities to everyone in our employment and recruitment processes. We safeguard against any form of discrimination, irrespective of gender, gender reassignment, marital status, race, ethnic origin, nationality, disability, sexual orientation, religion, gender identity, gender expression, transgender status, or age.

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