Senior Technical Support Specialist

7 days ago


Northampton, Northamptonshire, United Kingdom Franklin Fitch Full time

Franklin Fitch: 2nd Line IT Support Engineer Opportunity

We are seeking a skilled Technical Support Specialist to join our team as a 2nd Line IT Support Engineer.

The successful candidate will be responsible for providing exceptional trackside support and customer service skills with experience of working in a fast-paced environment. The ideal candidate will have good knowledge of networking including TCP/IP, DNS, DHCP, WAN, LAN and knowledge of storage systems, performance, availability monitoring toolset.

This is an excellent opportunity for someone looking to take the next step in their career working with a leading Formula 1 team. The candidate will receive all relevant training to be able to provide a high level of support.

Key Requirements:

  • Candidate must have customer-focused skills
  • Windows 10 / 11 Operating systems / mobile operating systems expertise
  • Microsoft Office365 knowledge
  • Active Directory / Group Policy management skills
  • Knowledge of storage systems, performance, availability monitoring toolset
  • Experience of working against deadlines and SLA's
  • Must be flexible and able to provide out of hours support on a rota basis

Desirable Skills:

  • Cisco Certified Network Associate certification
  • Microsoft Certifications
  • Interest in Formula 1/ Motorsport

Salary and Benefits:

The estimated salary for this role is £35,000 per annum. Franklin Fitch offers a comprehensive benefits package including competitive salary, pension scheme, and opportunities for professional growth and development.



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