Senior Technical Support Specialist
7 days ago
Franklin Fitch: 2nd Line IT Support Engineer Opportunity
We are seeking a skilled Technical Support Specialist to join our team as a 2nd Line IT Support Engineer.
The successful candidate will be responsible for providing exceptional trackside support and customer service skills with experience of working in a fast-paced environment. The ideal candidate will have good knowledge of networking including TCP/IP, DNS, DHCP, WAN, LAN and knowledge of storage systems, performance, availability monitoring toolset.
This is an excellent opportunity for someone looking to take the next step in their career working with a leading Formula 1 team. The candidate will receive all relevant training to be able to provide a high level of support.
Key Requirements:
- Candidate must have customer-focused skills
- Windows 10 / 11 Operating systems / mobile operating systems expertise
- Microsoft Office365 knowledge
- Active Directory / Group Policy management skills
- Knowledge of storage systems, performance, availability monitoring toolset
- Experience of working against deadlines and SLA's
- Must be flexible and able to provide out of hours support on a rota basis
Desirable Skills:
- Cisco Certified Network Associate certification
- Microsoft Certifications
- Interest in Formula 1/ Motorsport
Salary and Benefits:
The estimated salary for this role is £35,000 per annum. Franklin Fitch offers a comprehensive benefits package including competitive salary, pension scheme, and opportunities for professional growth and development.
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