IT Support Specialist

1 day ago


South Harting, West Sussex, United Kingdom Security Cleared Jobs Full time

Job Description

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This position is for an IT Field Service Engineer to support one of our key customers, covering various sites throughout the UK.

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The successful candidate will be responsible for queue ticket management, hub stock management, and effective disposal management. They will also troubleshoot and repair hardware issues, as well as provide support for locker replenishments.

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Responsibilities:

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  • Manage queue tickets assigned to their hub, ensuring timely updates and call management.\
  • Handle hub stock management, including asset tracking and inventory control.\
  • Effectively manage disposals through their hub, adhering to contractual requirements.\
  • Triage and repair hardware issues, liaising with vendors for parts and returns.\
  • Support locker replenishments as needed.\
  • Highlight potential service issues and improvements to their team leader.\
  • Follow established processes and procedures.\
  • Join the OOH rota and standby.\
  • Hold a full clean driving license.\
  • Have 2+ years of experience in PC field service or workshop environments.\
  • Accredited or willing to undergo HP & Dell training.\
  • High-level security clearance is advantageous.\
    • \

Salary Details

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The salary for this position is approximately £72,504 per annum, based on 7.5 hours per day at £18.51 per hour.



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