Account Manager Professional
3 weeks ago
Salary: Up to £32,000 per annum, depending on experience, with a full-time 35-hour working week.
Job Description: As an Account Manager, your key responsibilities will include:
- Prospecting existing customer base to source new business opportunities
- Creating and developing your own portfolio of clients
- Creating introductions for appropriate sales managers and capturing all information on our CRM system
- Investigating and researching prospects, updating the data held in CRM, identifying key decision makers, and the business profile
- Obtaining and confirming prospects' renewal dates and recording or updating in the CRM
- Cross-selling and upselling our products and services, meeting monthly and annual targets
- Building and maintaining solid relationships with existing customers
- Delivering excellent customer service by responding swiftly to queries and concerns from customers and partners
Required Skills and Qualifications:
- Excellent commercial awareness
- Proven experience in managing relationships with customers and key stakeholders
- Articulate and presentable with the ability to communicate effectively both verbally and written
- Ability to work collaboratively with other team members
- Very strong active listening skills and able to ask open questions to acquire relevant information
- Ability to work under pressure
- Excellent negotiation and problem-solving skills
- Intermediate proficiency in Microsoft Office: Word, Excel, PowerPoint
- Knowledge of financial services/wealth products is desirable
Benefits: We offer a competitive salary, plus a range of benefits including 28 days' annual leave (rising to 33 days after two years' service), pension contributions, private medical insurance, and a benefits programme that includes dental and optical cover, plus additional perks.
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