Membership Sales Representative
1 month ago
Job Title: Membership Advisor
Location: Crewe
Hours: 24 hours per week
Rate of Pay: £11.44 per hour
About Bannatyne Health ClubBannatyne Health Club is a renowned fitness and wellness provider across the UK, offering exceptional experiences and state-of-the-art facilities. We pride ourselves on helping our members achieve their health and fitness goals.
Job SummaryWe are seeking a dynamic and enthusiastic Membership Advisor to join our team and drive the growth of our membership base. As a Membership Advisor, you will be responsible for promoting and selling memberships, conducting engaging tours, and leading a team to achieve and exceed membership KPIs.
Key Responsibilities- Promote and sell memberships through tours, presentations, and follow-ups with prospective members
- Conduct engaging and informative tours of the club, highlighting key features and benefits
- Lead, mentor, and manage a team to achieve and exceed membership KPIs
- Develop and implement strategic sales plans to drive new membership acquisition and retention
- Conduct regular training sessions to enhance the skills and performance of team members
- Monitor sales performance metrics and provide actionable insights to improve results
- Build and maintain strong relationships with prospective and existing members
- Collaborate with marketing and operations teams to develop promotional campaigns and special offers
- Ensure a high level of customer satisfaction by addressing inquiries and resolving issues promptly
- Analyse market trends and competitor activities to stay ahead of industry developments
- Good organisational and multitasking abilities
- The ability to think outside the box and be a self-starter with your own initiative
- Strong interpersonal and communications skills and a customer-focused attitude
- A genuine passion for health, wellness, and customer service
- The ability to establish rapport, build trust, and demonstrate credibility
- The ability to work to deadlines and be KPI-driven
- Ability to work flexible hours, including weekends and holidays
- Previous experience in a sales, customer service, or fitness environment
- Strong sales and negotiation skills with a proven track record of achieving targets
- A degree or qualification in sales, marketing, or a related field
Bannatyne Health Club is dedicated to creating a positive and inclusive work environment where our team members can thrive. As a Membership Advisor, you will have the opportunity to be a key player in our growth, connecting people with fitness solutions that improve their lives.
We offer competitive compensation, opportunities for professional development, and a supportive team culture.
If you are passionate about fitness and sales and are eager to help others achieve their wellness goals, apply today and become a valued member of the Bannatyne family.
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