Regulatory Business Controls Specialist

1 month ago

Belfast, United Kingdom Bank of America Full time

Job Summary

The Regulatory Business Controls Specialist is part of the Regulatory Business Controls team within the Retail Business Enablement & Controls organization. This role is responsible for providing regulatory support and internal control discipline for Lending products, primarily for Mortgage Lending products. The successful candidate will provide regulatory expertise and guidance for several regulations, including Fair Lending, Home Mortgage Act (HMDA), and Equal Credit Opportunity Act (ECOA), as it relates to external exams, internal audits, issue and project engagement, monitoring and metric oversight, and reporting.

Responsibilities

  1. Oversee the design and effectiveness of the risk and control environment to support Client Operational Services and ensure adherence to enterprise-wide standards
  2. Support the monitoring and testing of controls by evaluating data to identify issues and control improvements for remediation
  3. Implement optimized controls and enhanced Quality Assurance (QA) practices to support business continuity efforts
  4. Conduct and coordinate quality inspection reviews to enhance employee performance and control effectiveness
  5. Perform QA activities, including executing on controls, managing cases, and reporting results
  6. Execute initiatives by identifying areas of potential testing automation, procedural updates, thematic trends, test script updates, and coaching opportunities to enhance QA program success
  7. Support the overall management of and research required for regulatory exams, internal audits, and other monitoring and inspection reviews and evaluates data and information relevant to inspection metrics to support governance activities for dashboard reporting
  8. Monitor the control environment to drive adherence to regulatory requirements and enterprise standards
  9. Provide regulatory direction and SME support, including impact analysis and policy change
  10. Actively engage in process change initiatives to ensure solutions result in compliant outcomes with meaningful, sustainable controls
  11. Analyze compliance testing, monitoring reports, and other testing results to identify primary root cause of errors and escalate for remediation
  12. Interface with Global Compliance and Operational Risk (GCOR) and Legal partners to provide the business point of view on regulatory topics
  13. Identify issues and/or control improvements for remediation
  14. Perform assessments of compliance against regulatory requirements and enterprise policies
  15. Coordinate with partners and stakeholders to ensure end-to-end process engagement
  16. Provide audit and exam support
  17. Acts as an ambassador of the risk culture

Requirements

  1. Minimum of 3 years of relevant work experience with a working knowledge of lending regulations, as well as lending processes
  2. Demonstrated ability to think strategically and execute tactically
  3. High attention to detail and strong organizational skills with the ability to prioritize requests and workload accordingly
  4. Ability to read and understand regulatory requirements, anticipate risks, and summarize key information
  5. Influence across the organization and diverse audiences
  6. Strong written and verbal communication skills
  7. Self-starter with excellent anticipation skills, problem-solving, follow-up
  8. Demonstrated dependability and ability to act with a sense of urgency
  9. Ability to work in a fast-paced and complex environment
  10. Ability to deal with sensitive data and maintain confidentiality
  11. Ability to identify risks and ways to mitigate those risks
  12. Exhibits strong relationship management and interpersonal skills
  13. Desired qualifications include 5+ years of risk management or business control experience, mortgage lending regulation expertise, process improvement, and/or data analysis experience, and capable of performing complex analyses and formulating solutions independently

Skills

  1. Controls Management
  2. Issue Management
  3. Monitoring, Surveillance, and Testing
  4. Quality Assurance
  5. Risk Management
  6. Analytical Thinking
  7. Attention to Detail
  8. Critical Thinking
  9. Problem Solving
  10. Written Communications
  11. Decision Making
  12. Innovative Thinking
  13. Prioritization
  14. Recording/Organizing Information
  15. Research

Education

High School Diploma / GED / Secondary School or equivalent

Shift

1st shift (United States of America)

Hours Per Week

40

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