Email Service Representative

3 weeks ago


London, Greater London, United Kingdom The Juice Plus+® Company EMEA Full time

The Juice Plus+ Company EMEA is a dynamic and innovative organization that values diversity, equity, and inclusion. We are seeking an experienced Email Service Representative to join our team and provide exceptional customer support to our Partner & Customer community.

About the Role

This is a fantastic opportunity to work in a fast-paced environment, handling a high volume of customer inquiries and providing solutions to complex problems. The ideal candidate will have excellent written communication skills, be fluent in German, Spanish or Italian, and English.

Key Responsibilities
  • Respond to customer emails in a timely and professional manner.
  • Develop expertise on common challenges and product-related technical problems.
  • Work closely with the Team Lead / supervisor to prioritize tasks and resolve critical issues.
Requirements
  • Good standard of education.
  • Fluent in German, Spanish or Italian, and English with excellent written communication skills.
  • Experience providing exceptional customer service.
  • Ability to learn quickly and work under pressure.
Benefits

The estimated salary for this role is $48,000 - $60,000 per year, depending on experience. Additionally, we offer a comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.



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