Application Support Professional

5 days ago


St Albans, Hertfordshire, United Kingdom Interface Recruitment UK Full time
Job Description

As a Senior Software Support Specialist, you will be part of a dynamic team that provides high-quality software support to clients. Your primary responsibilities will include:

  • Assessing customer problems and prioritizing follow-up actions
  • Maintaining customer databases and allocating licenses
  • Providing assistance with quality assurance testing

You will work closely with internal teams, including 2nd Line Support, Functional, and Technical experts, to deliver exceptional customer service.



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