Service Delivery Expert
3 weeks ago
We are seeking a highly skilled Service Delivery Specialist to join our team at Secure Retail. As a key member of our team, you will play a crucial role in delivering exceptional service to our customers.
Key Responsibilities:- Conduct service review meetings with customers to discuss their service requirements and provide recommendations for improvement.
- Communicate service reports and complete actions from each review, ensuring that customer issues are resolved in a timely and efficient manner.
- Work with manufacturers and payment service providers to resolve technical issues and ensure that our services meet the highest standards.
- Provide up-to-date information on our services and technical installations to customers and management.
- Escalate technical support issues to the relevant teams and liaise with suppliers to ensure that our services are delivered cost-effectively.
- Assist with the management of ad-hoc projects for service customers, including software upgrade plans and training sessions.
- Liaise with service partners to ensure that our service criteria is being delivered correctly and cost-effectively.
- Excellent communication and interpersonal skills.
- Ability to prioritize and self-manage tasks.
- Great problem-solving skills and a good analytical and methodical approach.
- Competitive salary.
- Company car.
- Profit share scheme paid monthly.
- Private health insurance.
- On-site gymnasium.
- Good pension scheme.
- 25 days plus Bank Holidays.
All employees undergo a DBS (criminal record check) and credit check.
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Service Delivery Expert
3 weeks ago
Coalville, Leicestershire, United Kingdom Secure Retail Full timeWe are seeking a skilled Service Delivery Specialist to join our team at Secure Retail.As a Service Delivery Specialist, you will play a crucial role in ensuring the delivery of exceptional service to our customers. Your primary responsibility will be to conduct service review meetings, communicate service reports, and complete actions from each review. You...
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Service Delivery Expert
3 weeks ago
Coalville, Leicestershire, United Kingdom Secure Retail Full timeWe are seeking a skilled Service Delivery Specialist to join our team at Secure Retail.As a Service Delivery Specialist, you will play a crucial role in ensuring the delivery of exceptional service to our customers. Your primary responsibility will be to conduct service review meetings, communicate service reports, and complete actions from each review. You...
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Service Delivery Expert
3 weeks ago
Coalville, Leicestershire, United Kingdom Secure Retail Full timeWe are seeking a skilled Service Delivery Specialist to join our team at Secure Retail.As a Service Delivery Specialist, you will play a crucial role in ensuring the delivery of exceptional service to our customers. Your primary responsibility will be to conduct service review meetings, communicate service reports, and complete actions from each review. You...
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Service Delivery Expert
3 weeks ago
Coalville, Leicestershire, United Kingdom Secure Retail Full timeWe are seeking a skilled Service Delivery Specialist to join our team at Secure Retail.As a Service Delivery Specialist, you will play a crucial role in ensuring the delivery of exceptional service to our customers. Your primary responsibility will be to conduct service review meetings, communicate service reports, and complete actions from each review. You...
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Service Delivery Expert
3 weeks ago
Coalville, Leicestershire, United Kingdom Secure Retail Full timeWe are seeking a skilled Service Delivery Specialist to join our team at Secure Retail.As a Service Delivery Specialist, you will play a crucial role in ensuring the delivery of exceptional service to our customers. Your primary responsibility will be to conduct service review meetings, communicate service reports, and complete actions from each review. You...
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Service Delivery Expert
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Coalville, Leicestershire, United Kingdom Secure Retail Full timeSecure Retail is a leading provider of secure and bespoke omnichannel payment solutions.We are seeking a highly skilled Service Delivery Manager to join our team. As a key member of our service delivery team, you will be responsible for ensuring the smooth delivery of our payment solutions to our customers.Key Responsibilities:• Conduct service review...
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Coalville, Leicestershire, United Kingdom Secure Retail Full timeWe are seeking a highly skilled Service Delivery Manager to join our team at Secure Retail.As a Service Delivery Manager, you will be responsible for conducting service review meetings with our customers, communicating service reports, and completing actions from each review. You will also be responsible for following through on customer issues related to...
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Service Delivery Manager
4 weeks ago
Coalville, Leicestershire, United Kingdom Secure Retail Full timeWe are seeking a highly skilled Service Delivery Manager to join our team at Secure Retail.As a Service Delivery Manager, you will be responsible for conducting service review meetings with our customers, communicating service reports, and completing actions from each review. You will also be responsible for following through on customer issues related to...
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Coalville, Leicestershire, United Kingdom Secure Retail Full timeSecure Retail is a leading provider of secure and bespoke payment solutions.We offer innovative, reliable, and secure payment solutions tailored to meet the individual needs of our customers.With over 20 years of experience, we have become a highly trusted and respected worldwide payment provider.We are seeking a skilled Service Delivery Manager to join our...
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4 weeks ago
Coalville, Leicestershire, United Kingdom Secure Retail Full timeSecure Retail is a leading provider of secure and bespoke payment solutions.We offer innovative, reliable, and secure payment solutions tailored to meet the individual needs of our customers.With over 20 years of experience, we have become a highly trusted and respected worldwide payment provider.We are seeking a skilled Service Delivery Manager to join our...
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