General Manager Leadership Role

16 hours ago


Swindon, Swindon, United Kingdom Hickory's Smokehouse Full time

Hickory's Smokehouse is a dynamic and fast-paced BBQ restaurant that is always looking for talented individuals to join our team. As a General Manager, you will play a key role in driving business growth and delivering exceptional customer experiences.

Key Responsibilities

As a General Manager with Hickory's Smokehouse, your key responsibilities will include:

  • Leading a team of staff to achieve sales targets and maintain high standards
  • Managing budgets and implementing cost-saving initiatives
  • Developing and implementing marketing strategies to drive business growth
  • Maintaining excellent customer service and resolving any complaints or issues promptly
Requirements

The ideal candidate will have a degree-level qualification or equivalent experience in hospitality management, along with a proven track record of leadership and team management. You will be passionate about delivering exceptional customer service and committed to maintaining our high standards.

What We Offer
  • Generous salary and benefits package
  • Opportunities for career progression and professional development
  • Discounts and rewards for yourself and friends
  • Christmas Day off work every year
  • Paid occasion days off (Wedding Day, Kid's first day at school, Moving into your first house and more)
  • The Red Zone – Our pledge to work life balance
  • Up to £500 refer a friend scheme
  • Chance to 'give a bit back' by joining our fundraising activities for Cash for Kids
  • Wellbeing Champions in each of our restaurants to support you
  • 24-hour access to our wellness programme
  • Stacks of enrichment opportunities including the possibility of once-in-a-lifetime trips to the Deep South


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