AWS Security Operations Specialist
1 week ago
Cloudanix Inc. is seeking a skilled AWS Support Engineer to join our team. As a cloud security operations specialist, you will be responsible for providing technical support to our customers, ensuring timely resolutions and escalating critical issues when needed.
Key Responsibilities:
- Diagnose customer problems related to our cloud security products and provide timely resolutions.
- Manage customer support tickets and ensure high levels of customer satisfaction.
- Continuously improve support processes and contribute to internal knowledge bases.
- Familiarity with AWS, Azure, or GCP platforms and proficiency in SQL and graph databases is required.
- Basic knowledge of cloud security, networking, and containerized applications is a plus.
Benefits:
- World-class medical insurance for you and your family.
- Flexi work culture with no strict office hours.
- The latest tools and technologies to help you excel at your job.
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