Billing Support Team Lead

4 weeks ago


Maidenhead, Windsor and Maidenhead, United Kingdom OpenSourced Full time
Job Title: Billing Support Supervisor

Our company is seeking a highly skilled Billing Support Supervisor to join our team. As a key member of our commercial team, you will be responsible for leading the billing support team and acting as the focal point for commercial teams regarding billing.

Key Responsibilities:

  • Lead the billing support team to ensure seamless billing operations
  • Collaborate with commercial and operational functions to support new products and services
  • Provide technical support to platform developers as a domain expert
  • Identify areas to increase efficiency and automate processes
  • Support the billing platform and ensure timely resolution of issues

Requirements:

  • Degree in Computer Science, Information Technology, or Management Information Systems
  • Strong technical knowledge of PHP and Symfony
  • Strong technical knowledge of database systems (Microsoft SQL Server, MySQL, MongoDB, PostgreSQL, Cassandra)
  • Excellent analytical and problem-solving skills
  • Knowledge of ERP and accounting systems
  • Experience with data import/export and integration with third-party systems

Desired Behaviours:

  • Open and eager to learn new technologies
  • Capable of leading a team
  • Strong time/task management and leadership skills
  • Strong problem-solving skills
  • Great work ethic and attention to detail

Why Work With Us?

  • Opportunity to work for a leading company in the connectivity sector
  • Full training, ongoing support, and tools to grow and develop in your role
  • A company that genuinely values and respects its employees

Benefits:

  • 25 days holiday
  • Option to buy up to 5 additional days of holiday
  • Birthday day off
  • Enhanced maternity/paternity leave
  • Group company pension scheme
  • Private medical insurance
  • Discounted gym membership at numerous gyms
  • Dental cover
  • Online GP service
  • Company sick pay scheme
  • Cycle to work scheme
  • Onsite parking
  • Onsite gym
  • Access to a variety of online discounts at major retailers
  • Employee assistance program

About the Company:

Our company is a prominent provider in the connectivity industry, simplifying and automating management for devices globally. With over 10 million active subscriptions in numerous countries and direct partnerships with several mobile networks, we offer extensive reach and deliver value throughout the connectivity chain.

Our purpose-built platform offers a single window to securely connect and manage assets across any network and number of deployments, simplifying supply chains, accelerating time to market, lowering total cost of ownership, and delivering seamless connectivity.

We serve thousands of customers, helping them innovate with industry expertise, service support, and flexible, resilient, and secure connectivity solutions.

Backed by a leading private equity firm, we have unrivaled financial strength.

How to Apply:

If this role interests you, please submit your application, including your CV, directly through our website



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