Retail Store Leader
1 month ago
Drive Business Growth and Deliver Exceptional Customer Service
Abercrombie & Fitch Co. is a leading global specialty retailer seeking a Full-Time Key Holder to lead our retail store team in retail sales, customer service, and store operations. As a key member of our leadership team, you will be responsible for driving business growth, improving sales performance, and delivering exceptional customer experiences.
About the Role:
- Leadership and Development: Provide coaching and guidance to associates to develop their skills and knowledge, ensuring they have the tools needed to succeed in their roles.
- Customer Experience: Foster a positive and inclusive shopping environment, consistently providing excellent customer service and addressing customer concerns in a timely manner.
- Store Operations: Oversee daily store operations, including opening and closing procedures, inventory management, and visual merchandising to ensure a well-organized and visually appealing store environment.
- Sales Performance: Analyze sales data and develop strategies to drive sales growth, improve conversion rates, and increase average transaction values.
- Team Management: Lead and motivate a high-performing team, recognizing and rewarding individual achievements and contributions to the team's success.
Requirements:
- Bachelor's degree or equivalent experience in retail management, marketing, or a related field.
- At least one year of retail management experience, with a proven track record of driving sales growth and improving customer satisfaction.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with associates, customers, and vendors.
- Strong analytical and problem-solving skills, with the ability to analyze sales data and develop effective strategies to drive business growth.
- Ability to work a flexible schedule, including evenings, weekends, and holidays.
What We Offer:
- A competitive salary range of $55,000 - $65,000 per year, based on experience.
- A comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
- The opportunity to work with a dynamic and innovative company that is committed to delivering exceptional customer experiences.
- Ongoing training and development opportunities to help you grow your career and achieve your goals.
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