Airport Operations Supervisor
2 weeks ago
We are seeking a skilled Airport Operations Supervisor to oversee the Passenger Services team at London Heathrow Airport. As a key member of our team, you will be responsible for ensuring the smooth operation of check-in, boarding, and transfers processes. Your expertise in DCS systems and ability to work in a fast-paced environment will be essential in maintaining high customer satisfaction and quality standards.
Key Responsibilities:
- Supervise and coordinate the activities of the Passenger Services team
- Ensure compliance with company procedures and service level agreements
- Develop and implement strategies to improve customer experience and operational efficiency
- Collaborate with other teams to achieve business objectives
Requirements:
- Expert knowledge of DCS systems
- Excellent customer service skills
- Ability to work in a dynamic and demanding environment
- Educated to 'A' level standard or equivalent
- Sound knowledge of company procedures and service level agreements
- Proven experience in airport operations and customer service
What We Offer:
- A competitive salary and benefits package
- Opportunities for career growth and professional development
- A dynamic and supportive work environment
How to Apply:
- Please submit your application, including your CV and a cover letter, to [insert contact information]
- Ensure you have the necessary documents to work in the UK, including a passport and proof of NI number
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