AV Support Specialist
4 weeks ago
About the Role
We are seeking an experienced AV Support Specialist to join our team at UAL. As an AV Support Specialist, you will be responsible for providing technical support for professional AV hardware and software solutions in a higher education environment.
Key Responsibilities
- Provide responsive on-demand, in-person assistance to staff, supporting them in their use of AV hardware and software for teaching, remote learning, lecture capture, and live streaming.
- Install and operate a wide range of AV equipment confidently, including IT, projection, presentation, audio, and camera equipment.
- Accurately diagnose, maintain, test, and repair AV equipment as required.
- Work collaboratively with colleagues to ensure seamless delivery of academic learning activities.
About You
To be successful in this role, you will have significant experience of working in a busy customer-facing role, providing technical support for AV hardware and software solutions. You will also have a strong working knowledge of common switching, distribution, audio, and video solutions, preferably Extron, QSys, and AMX.
You will be able to demonstrate your ability to work at height and have a strong understanding of AV industry certification, such as Avixa CTS. You will also be able to develop your skills in sharing your knowledge with colleagues to support the delivery of academic learning activities.
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